FROM YOUR FIRST STEP TO YOUR NEXT CERTIFICATION. Practical skills. A real person in your corner. Find your path
WAYLEARN / HELP CENTRE

Answers before you book.

Straight answers on how WayLearn works, who teaches, what it costs and how to get started.

Getting started

Who it’s for and how to take the first step.

Who is WayLearn for?

Working professionals who want practical, job-ready skills in data, cloud, AI, software development and DevOps. That includes analysts, engineers, team leads and architects, wherever in the world you work.

I’m not sure what to learn. Where do I start?

Start with a consultation. In 45 minutes we look at your skills, your goal and what is getting in the way, then recommend one practical next step. If you would rather browse first, the learning paths show every roadmap from Beginner to Advanced.

What happens in the consultation?

You talk through your role, your goal and your current challenge. An instructor then recommends a practical next step, such as a learning path, a certification or a cohort. Request one from any “Book a consultation” button and we’ll reply within 1 business day to arrange a time.

Do I need experience to begin?

No. Each roadmap has levels from Beginner to Advanced, so you can start where you are. Pick a level on the learning paths page, or ask us during your consultation.

How learning works

Formats, your own work, and fitting it around your life.

Is it one-to-one or in a group?

Both. One-to-one sessions focus entirely on your questions and your work. Cohorts bring together 6 to 10 working professionals for live teaching, practical feedback and a project of your own. Cohort start dates are announced after our pilot validation.

Can I work with my own projects and data?

Yes. Use anonymised data and make sure you have permission to share it. You can also use a sample dataset or build a portfolio project. Never share confidential employer or customer data.

Can I learn from where I live?

Yes. We work with learners in any country. When you book, your time zone is detected automatically and you tell us your preferred availability, so we can propose session times that work for you and your instructor.

What if the first session isn’t a good fit?

Tell us what didn’t work so we can help you find a better match. Our first-session guarantee explains rescheduling and support.

Instructors and credentials

Who teaches you and how we know they’re qualified.

Who teaches, and how are they checked?

Our standard is active Microsoft (MCT), AWS or Google Cloud credentials, production experience and an observed teaching trial. Credentials are checked individually and linked on verified profiles. Read how we choose our instructors.

Are you an official Microsoft, AWS or Google Cloud training partner?

No. We are an independent learning service and don’t claim partner status. WayLearn is not affiliated with Microsoft, AWS or Google Cloud.

Can I teach with you?

Yes, if you hold active vendor credentials, have 3+ years of hands-on experience and can offer at least 4 hours a week. Apply to teach.

Certifications and results

What we can help with, and what we can’t promise.

Which certifications can I prepare for?

Microsoft, AWS and Google Cloud credentials across data, cloud, AI, development and DevOps. Browse them by provider on the learning paths page, under Certifications.

Will I definitely pass, or get promoted?

No one can promise that, and we won’t. Exam preparation does not guarantee a pass, and we don’t promise raises, promotions or jobs. What we offer is expert guidance and practice that put you in a stronger position.

Costs and booking

Pricing, teams, and what happens after you ask.

How much does it cost?

Costs depend on the course and format. We give you a clear quote during your consultation, so you know what you’d pay before you commit.

Can my employer pay, or can you train a team?

Yes, ask us. Describe what your team needs on the contact page or raise it in your consultation, and we’ll reply with options.

What happens after I send a request?

You get a confirmation email straight away, and we reply within 1 business day to arrange a time. Sending a request doesn’t charge you anything.

Can I reschedule or cancel?

Reschedule at least 24 hours before a session. Cancelling inside 24 hours forfeits that session. If an instructor cancels, you receive full session credit and priority rebooking. Details are in our first-session guarantee.

Your data and our mission

How we treat your details, and what we give back.

What happens to the details I send you?

We use them only to reply to you, arrange sessions, assess applications or moderate reviews. Read our privacy notice, and please avoid sending confidential work data in a form.

What is “Learn. Earn. Give back.”?

It’s our commitment to supporting free training for people who can’t afford it. You can volunteer as a mentor or trainer, or apply for support. See the impact page.

A CLEAR PLACE TO START

Tell us about your learning goal and preferred availability.