Your data deserves a clear explanation.

This website is run by WayLearn (“WayLearn”, “we”, “us”). We are responsible for the personal information described in this policy, which makes us the “data controller” under laws such as the GDPR and UK GDPR.

For any privacy question or request, contact us through our contact page.

We collect only what you choose to type into our forms, plus a small amount of technical data needed to run the site safely.

Technical data

• Request details. Like every website, our hosting provider processes your IP address and browser details to deliver pages and keep the service secure. We also use your IP address, held in memory only and not stored, to limit abuse of our forms.
• On your device. We save two preferences in your browser’s local storage: your light or dark theme, and any courses you shortlist. These stay on your device and are never sent to us. You can clear them any time in your browser settings.

Please don’t put confidential employer or customer data, or personal information about children, into any form.

We use your details for these purposes and no others. We don’t send marketing emails unless you separately ask us to, and we don’t make decisions about you using automated profiling.

To be explicit, we do not:

• sell, rent, trade or license your personal information to anyone;
• share it with advertisers, data brokers, lead-generation services or recruiters;
• use it for advertising, behavioural targeting or profiling;
• use it to train artificial intelligence or machine-learning models;
• use it for any purpose other than the one you gave it to us for.

For residents of California and other regions with “sale” or “sharing” rules: we do not sell or share personal information as those terms are defined, and we have not done so in the past.

If WayLearn were ever merged with or acquired by another organisation, your data would stay bound by this policy, and we would tell you before it was handled in any different way.

We use a small number of service providers who process data only on our instructions, to run the website and deliver your messages. They are not allowed to use it for their own purposes.

Your form submissions reach our team by email, so they are also held in our email systems. We may also disclose information if the law requires it, such as in response to a valid court order, or to protect people’s safety or our legal rights. We will tell you first where we are allowed to.

If we add or change a provider, we will update this list. You can ask us for the current list at any time.

WayLearn serves learners worldwide, and our providers may process data in countries other than your own. Where we transfer personal information across borders, we rely on appropriate safeguards, such as the provider’s data processing terms and recognised transfer mechanisms like standard contractual clauses, where the law requires them.

We keep personal information only as long as we need it for the purpose it was collected, and then delete it or anonymise it.

• Enquiries and call requests: while we respond, plus a reasonable period afterwards for follow-up questions.
• Learners we work with: while we provide services to you, and afterwards only as long as needed for our legal and accounting obligations.
• Instructor applications: while we consider your application, and afterwards only if you ask us to keep it for future openings.
• Published reviews: until you ask us to remove them.

You can ask us to delete your information sooner at any time.

This website is served over an encrypted (HTTPS) connection. Form submissions are validated on our servers, protected against automated abuse, and delivered to a limited group of team members. We choose providers that apply industry-standard security. No system is perfectly secure, so if we ever learn of a breach that affects your information we will notify you and the relevant authority as the law requires.

Depending on where you live, you may have the right to:

• ask what personal information we hold about you and get a copy;
• have inaccurate information corrected;
• have your information deleted;
• restrict or object to how we use it;
• receive it in a portable format;
• withdraw consent at any time, for example to a published review;
• complain to your local data protection authority.

To use any of these rights, contact us through our contact page. We may need to confirm it’s you first, and we will respond within one month (or sooner where the law requires). You will not be treated differently for using your rights.

Our services are for adults. We don’t knowingly collect personal information from children. If you work with an NGO and write to us about the children you support, describe them in general terms and don’t include names or other identifying details.

Our pages link to external sites, such as Microsoft Learn, AWS, Google Cloud, GitHub and LinkedIn. We don’t control how they handle information, so please read their privacy notices.

We may update this policy as our services or the law change. We will always show the date of the latest version at the top of this page, and we will make it clear when a change is significant. We will never use the update process to weaken our promise to never sell your data.

Questions about this policy or your information? Reach us through our contact page. See also our Terms of Service.