Straightforward expectations.

These terms govern your use of the WayLearn website and the learning services we offer through it. The website and services are provided by WayLearn (“WayLearn”, “we”, “us”).

By using the website, or by booking or taking part in a session, you agree to these terms and to our Privacy Policy. If you don’t agree, please don’t use the website. You must be at least 18, or have the legal capacity to enter into a contract where you live.

WayLearn offers instructor-led learning for working professionals in data, cloud, AI, software development and DevOps. Depending on what you choose, that can include a consultation, one-to-one sessions, small-group cohorts and guidance towards vendor certifications.

Course, roadmap and cohort descriptions on the website explain what we offer. They are not a guarantee that a particular course, instructor, date or time is available. We confirm those with you when you book.

• Requests. Sending a form on this website is a request, not a booking. A booking exists only when we confirm it to you in writing, for example by email.
• Quotes. Fees depend on the course and format. We give you a clear written quote before you commit, and the quote sets out what is included, the price, the currency and when payment is due.
• Payment. You agree to pay the fees in your confirmed quote. Prices exclude any taxes unless stated, and you are responsible for taxes that apply to you. This website does not take card payments directly; we will explain how to pay when we confirm your booking.
• Exam fees. Certification exam fees are set and charged by the exam provider (for example Microsoft, AWS or Google Cloud) and are not included unless your quote says so.

Our approach to rescheduling, cancellations and unsuitable first sessions is set out in our Rescheduling, cancellations and first-session policy, which forms part of these terms. In short:

• reschedule at least 24 hours before a session;
• a learner cancellation inside 24 hours forfeits that session;
• if an instructor cancels, you receive full session credit and priority rebooking.

Nothing in these terms limits any statutory cancellation or refund rights you have as a consumer where you live.

We aim to give you expert guidance and practice. However, learning support and exam preparation do not guarantee that you will pass an exam, earn a certification, get a job or promotion, or achieve any particular business result. Your results depend on many things, including your own effort and circumstances.

WayLearn is an independent learning service. We are not a Microsoft, AWS or Google Cloud training partner, and we are not affiliated with, endorsed by or sponsored by them. Exam registration, scheduling, rules and results are managed by the exam provider, and their policies apply to you.

Product names, logos and certification names belong to their respective owners and are used only to identify the certifications and tools our learning covers. Information about third-party certifications comes from public sources and may change, so always check the provider’s own site for current requirements.

When you use our website and services you agree to:

• give accurate information and keep your contact details up to date;
• use work data responsibly. Use anonymised or synthetic data, and never share your employer’s or a customer’s confidential information without permission;
• treat instructors and other learners with respect;
• not record, copy or share session content or materials without permission from the people involved;
• not misuse the website, for example by attempting to break, overload or gain unauthorised access to it, scraping it, or sending spam through our forms;
• not use the services for anything unlawful.

We may suspend or end access to our services if these terms are broken.

The website, its design, text and the learning materials we provide belong to WayLearn or its licensors. We give you a personal, non-exclusive, non-transferable licence to use them for your own learning. You may not copy, resell or distribute them without our written permission.

You keep ownership of your own work, projects and data. You allow us to use what you share in a session only as needed to teach and support you.

Reviews must reflect your genuine experience. We check reviews before publishing them and may decline or remove any that are false, abusive, unlawful or that disclose someone else’s private information. By submitting a review you give us permission to publish it, with the name you provided, on this website. You can ask us to remove it at any time.

Our Impact pages describe ways to mentor, teach or support free training for people who can’t afford it. Online donations are not currently available on this website. If you leave your details, we will contact you with next steps.

WayLearn is not a registered charity, so donations are not tax-deductible. Donations pay only for learners’ training tools, as stated on the Impact page. Submitting a form there does not commit you to give, volunteer or teach.

WayLearn is open to working professionals worldwide. We work to keep the website available and accurate, but we don’t promise it will be uninterrupted or error-free. We may change, pause or withdraw any part of the website or services, and we will give reasonable notice where a change affects a booking you have confirmed.

The website links to third-party sites. We don’t control them and aren’t responsible for their content or practices.

Except where the law says otherwise, the website and information on it are provided “as is”. We don’t make promises about their accuracy, completeness or fitness for a particular purpose. Information on this website is general in nature and isn’t professional, legal, financial or career advice.

Nothing in these terms excludes or limits liability that cannot be excluded or limited by law, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any rights you have as a consumer.

Subject to that, we are not liable for indirect or consequential loss, or for loss of profit, income, opportunity or data. Our total liability to you for any claim connected with the services is limited to the fees you paid us for the services in the 12 months before the claim arose.

If you are a consumer, the mandatory consumer protection laws of the country where you live continue to apply to you. If we have a dispute, please contact us first so we can try to resolve it informally.

We may update these terms from time to time. The date of the latest version is shown at the top of this page. Changes don’t affect a booking we have already confirmed, unless the law requires them to. If you keep using the website after a change, you accept the updated terms.

Questions about these terms? Use our contact page.